Procedures and Documentation

The effectiveness of an information system is measured by the service it provides to the organization. To be able to quantify the services effectiveness baselines need to be established. Those baselines are provided by setting up procedures and documentation to reflect the vision and goal of the organization.
The documentation and procedure define the needs and capabilities of the organization and provides a baseline for reviewing the level of service provided by the information system. These reviews can provide a powerful tool for both budget and operational planning.
SysNet provides to its clients the capability to audit their information systems effectiveness by implementing Standard Operating Procedure (SOP) and Service Level Agreements (SLA) with vendors and service providers.